Whisk makes saving recipes from any recipe site in the world incredibly easy, so easy that many of us have 10s if not 100s of recipes in our Recipe Box.
If you have ever logged into Whisk and suddenly seen your recipes have "disappeared", never fear your recipes have not been deleted or lost.
The #1 cause of "missing or lost recipe" is accidentally creating and logging in with another account, an account with a different email or login method.
How do I find the original account?
Here are a few suggestions for figuring out your account and login issues:
1. Log out and try a different login method - these are currently available:
- Phone Number
- Google Auth
- Apple ID Auth
- Facebook Auth
- Samsung Auth
Once you've logged in, check to see the number of recipes in your Recipe Box.
2. In the login screen, put in the most used email. If you see Welcome Back! message then this is an existing account and you can check your Recipe Box to see if this is the original account with your recipes. If you see Thanks for signing up! message then you've created a new account.
For more detailed instructions, please see our FAQ for Logging Into Your Whisk Account.
If none of these troubleshooting methods work, please contact us and we'd be happy to help.